Shipping Policy

At CRUSH STORE, we do our best to process and ship every order as quickly and safely as possible.

Please read our Shipping Policy carefully before placing your order.

Order Processing Time

All orders are processed within 1 to 3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During high-demand periods, product drops, or promotional campaigns, processing times may be slightly longer.

Shipping Time

Estimated delivery times may vary depending on your location and the shipping carrier.

Estimated delivery time:

United States: 5 to 10 business days
Canada: 5 to 10 business days
Europe: 6 to 10 business days
International: 7 to 15 business days

Please note that these delivery times are estimates and may vary due to customs, carrier delays, weather conditions, holidays, or other factors outside our control.

Shipping Confirmation & Tracking

Once your order has been shipped, you may receive a shipping confirmation email with tracking information.

Please allow some time for the tracking number to update after your package has been shipped.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

CRUSH STORE is not responsible for delays, lost packages, or returned orders caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at:

support@crushstore.com

We will do our best to help before the order is shipped.

Lost, Delayed, or Returned Packages

Once an order has been shipped, delivery is handled by the shipping carrier.

If your package is delayed, we recommend checking the tracking information and contacting the carrier directly.

If a package is returned to us because of an incorrect address, failed delivery attempt, or refusal by the customer, additional shipping fees may apply to reship the order.

Customs, Duties & Taxes

For international orders, customs fees, import duties, taxes, or additional charges may apply depending on your country.

These fees are the customer’s responsibility and are not included in the product price or shipping cost.

CRUSH STORE is not responsible for customs delays or additional charges required by your local customs authority.

Damaged or Incorrect Items

Please inspect your order as soon as you receive it.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with your order number and clear photos of the product and packaging.

We will review the issue and provide a solution as quickly as possible.